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Scruffy's Official UK Helplines
- Christopher Butson
- 21 hours ago
- 2 min read
Hi, I’m Scruffy. Christopher explained that sometimes being online can feel unsafe. At first, I thought you had to face scams alone. But Christopher reminded me: the UK has official helplines you can call or message straight away.
Report . Protect . Safe
📧 Suspicious Emails
Forward to: report@phishing.gov.uk
Investigated by the National Cyber Security Centre (NCSC).
📱 Suspicious Texts (Smishing)
Forward to: 7726 (free)
Reports the scam to your mobile provider.
💰 Fraud or Cybercrime (England & Wales)
Action Fraud: Call 0300 123 2040 or report online.
🏴 Fraud in Scotland
Police Scotland: Call 101 to report directly.
👥 Consumer Scams Advice
Citizens Advice Consumer Helpline: Call 0808 223 1133 (Mon–Fri, 8am–6pm).
👵 Older or Vulnerable People
Age UK Advice Line: Call 0800 678 1602 (8am–7pm, 365 days a year).
🔐 Scruffy’s Safety Rituals
Notebook & Pen: Write down unsafe emails, numbers, or websites before reporting.
Boundaries: Never share PINs, passwords, or full details online.
Community: Telling someone spreads safety — you don’t have to carry it alone.
Report quickly: The sooner you act, the safer you are.
✨ Scruffy’s Reflection
At first, I thought scams were something you had to delete quietly. But Christopher reminded me: reporting them to official helplines protects not just you, but everyone. For learners, these helplines are safe doors — Scruffy guarding the vault beside you.
Report . Protect . Safe
📞 Scruffy’s Banking Safety Reminder
If you get a suspicious call, text, or email pretending to be from your bank:
Hang up immediately
Dial 159 — this connects you directly to your bank’s fraud team
Never call back on the number given in the suspicious message
Report, Protect, Safe
Report: Tell someone you trust, or report it online. You don’t have to handle it alone.
Protect: Block, delete, or step away. Your boundaries matter.
Safe: You’ve reported, protected yourself, and now Scruffy guards
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